Products for USB Sensing and Control
Products for USB Sensing and Control
Newer EMS interfaces may hide it under “Actions” → “Export License”. If still missing, your product may still use legacy keys; contact Veritas for a migration.
curl -X GET "https://entsign.veritas.com/v1/entitlements/ENT-12345ABC/registration-key" \ -H "Authorization: Bearer YOUR_API_TOKEN" \ -H "Accept: application/json" \ -o veritas-customer-registration-key.json How To Download Veritas-customer-registration-key.json
A valid registration JSON is typically between 2 KB and 50 KB. If your file is 0 bytes or < 200 bytes, it’s invalid. Newer EMS interfaces may hide it under “Actions”
| Error Message | Likely Cause | Solution | |---------------|--------------|----------| | “No entitlements found” | Wrong Veritas account or expired contract | Verify contract status with Veritas support. | | “Download fails with HTTP 403” | Insufficient API permissions | Use EMS portal instead of API; regenerate token. | | “File is empty or HTML” | Session expired; redirected to login page | Clear browser cache, log in again, retry download. | | “Invalid JSON format” | File corrupted during download | Download again using a different browser or VDM. | | “Product version mismatch” | JSON file is for a different product version | Ensure you select the correct entitlement (e.g., NetBackup 10.3 vs 9.0). | | “Signature verification failed” | File tampered or incomplete | Re-download from EMS; avoid editing the file manually. | If your file is 0 bytes or < 200 bytes, it’s invalid
For further assistance, visit Veritas Support or call your regional support hotline.
Search for the specific product (e.g., “NetBackup 10.3 Enterprise Server”) using the search bar or filter by entitlement ID. Click on the entitlement ID to view details.