By mastering this driver, you safeguard your clinic’s productivity and ensure that your GN Otometrics equipment delivers the accurate, reliable results your patients depend on.
For older versions or specific setups, manual installation of the FTDI USB driver (such as version 2.06.00) may be required.
| Windows Version | Hi-Pro Driver Version | Software Compatibility | Notes | | :--- | :--- | :--- | :--- | | Windows 7 (32/64) | v2.0.5 or v3.0.0 | OTOsuite 3.x, 4.x | Stable, native support | | Windows 8.1 | v3.0.0 or v3.1.2 | OTOsuite 4.0+ | Requires "Test Mode" for unsigned drivers | | Windows 10 (1809+) | v3.2.0+ | OTOsuite 4.5+, Chartr EP | Must disable Core Isolation Memory Integrity | | Windows 11 (21H2+) | v3.3.1 (or virtual COM mode) | OTOsuite 5.0+ | Use Natus Universal Driver instead if possible | hi-pro usb driver gn otometrics
The cleanest way to install the driver is by allowing the proprietary software to do it.
Launched as a compact, more efficient successor to the serial (RS232) version, it features a built-in USB 2.0 connection and draws power directly from the PC, eliminating the need for separate power cables. By mastering this driver, you safeguard your clinic’s
The is a small but vital piece of software that transforms your PC into a clinical diagnostic powerhouse. While it is notoriously finicky with modern Windows security features, following the installation steps and troubleshooting methods outlined above will ensure 99.9% uptime.
After installation, you may need to configure the Hi-Pro USB driver to work with your GN Otometrics device. Here are some common configuration steps: Launched as a compact, more efficient successor to
Disable driver signature enforcement via advanced startup options.