Support will never ask for your password. They will send a one-time login link. Be wary of phishing scams claiming to be XHIDE support on Reddit or Discord.
If you're locked out, don't panic. Depending on your setup, you can often reset your access without losing your data. 1. Use the "Forgot Password" Security Question xhide password reset
The "XHide password reset" is an oxymoron. You cannot hide and then ask to be found. As we move toward a future of decentralized identity (Web3, self-sovereign identity), the industry is realizing that the greatest threat to security isn't hacking—it's forgetfulness. Support will never ask for your password
October 2023 Reading Time: 6 minutes
This resets the app to its factory state, allowing you to set a new password, but it may wipe the vaulted content. 4. Recovery via Dial Code If you're locked out, don't panic
Before diving into the reset process, it is critical to understand what XHIDE is. XHIDE (often stylized as xHide) is a suite of privacy tools, typically associated with:
In an XHide system, you don’t have a backup email. You don’t want a phone number on file. You are a ghost. So, when you forget your password, you are not simply locked out of a room; you are asking the system to prove that a ghost is the same ghost from yesterday.