This article focuses primarily on resetting Administrator passwords. If you are a standard user, please contact your building administrator.
: Expand Tables , right-click on dbo.TB_OPERATOR , and select Script Table as > INSERT to > New Query Editor Window .
This method retains all users, fingerprints, and logs but wipes only the administrator credentials. how to reset biostar 2 password
The cloud version has a "Forgot password" link on the login page. Use the email associated with your Suprema account.
If you are using BioStar 2 version 2.8 or later, and your administrator account has a valid email address configured, you may be able to use the automated "Forgot Password" feature. This method retains all users, fingerprints, and logs
For complex issues or cloud domain resets, you may need to submit a technical support ticket with your device model name and serial number (S/N). Suprema | Security & Biometrics Do you need help identifying which database type
If your BioStar 2 installation uses MariaDB (the default for Express installations): Download and run Connect using the following settings: Hostname/IP: Your MariaDB root password (set during installation) Tools > User Manager , select the relevant default user (e.g., biostar2_ac_user ), and update the password. Suprema | Security & Biometrics Device Admin Reset If you are using BioStar 2 version 2
Before attempting a reset, identify which password you lost:
Stop the BioStar 2 service: