Axium Dx8000 Factory Reset Fix -

If you are resetting due to responsiveness issues, first try a soft reset (holding power for 8 seconds) or check for firmware updates in the settings menu. Troubleshooting Common Issues Reset INGENICO Axium DX8000 Using Mobile App, How To

Write the current firmware version and the date of your last reset on a sticker. Place it on the underside of the DX8000. This simple habit will save you hours of guesswork the next time you need to troubleshoot the unit. axium dx8000 factory reset

Before pressing any buttons, it is vital to understand what a factory reset actually does to the DX8000. Unlike a simple power cycle (turning it off and on again), a factory reset wipes the volatile memory and restores the firmware settings to their "out-of-the-box" state. If you are resetting due to responsiveness issues,

Enter your (default is often provided by your merchant bank or acquirer). This simple habit will save you hours of

If the terminal is unresponsive, press and hold the Power button on the left side for approximately 8 seconds . Menu-Based Reset: Tap the Menu icon on the screen. Navigate to the Supervisor Menu .

If the unit is currently working but you are resetting for maintenance, take photos of the settings menu on the front panel or screenshots of the Web Interface (GUI). You will need to manually re-enter IP addresses and zone names later.