| Symptom | Solution | | :--- | :--- | | Lights don’t flash after holding buttons | Battery below 20%. Charge for 30 mins and retry. | | "Failed to connect" in app | Router is on 5 GHz. Log into router settings and enable 2.4 GHz. | | Robot doesn't respond to button hold | Use a paperclip to press the physical (bottom of robot, near the wheels). | | App asks for a verification code | The Wi-Fi reset worked. Enter the code shown on the robot’s LCD screen (if applicable) or check email. |

The app will instruct you to go to your phone’s . You will see a new network named something like "360Smart-S6-XXXX" or "SL-ROBOT-XXXX." Connect to this network. There is no password.

Before attempting to reconnect, verify your home network matches these specifications: 2.4GHz Band Only : The 360 S6 does not support 5GHz

Tap or the "+" icon. Select "Robot Vacuum" and then "360 S6" from the list.

Locate the Power button (left side) and the Home/Charging button (right side) on the top panel.

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Easy Time Required: 2–3 minutes