Many users complained about a 15–20 second delay when viewing the A7500 remotely. The new update reduces latency to under 3 seconds on 4G/5G networks. The app now supports , so even if the SD card fails, recent clips are saved.

Do not power off the device until it automatically restarts. Critical Step: The Post-Update Factory Reset

There are two official methods: OTA (Over-the-Air) via the app, or Manual via USB/SD card. We recommend OTA for most users.

| Update Type | Version | Release Date | Key Fixes | |-------------|---------|--------------|------------| | Critical security patch | v2.6.28 | Jan 2024 | Fixes default password exposure & RTSP stream leak | | Feature update | v2.6.34 | Aug 2024 | Adds H.265+ encoding, cloud storage sync fix | | Beta (optional) | v2.7.01 | Dec 2024 (trial) | Experimental AI motion detection & WebRTC streaming |