Infortrend Warranty Check [verified] -
: Extends standard coverage for an additional two (2) years, totaling up to 5 years of protection.
: Provides priority on-site diagnostics and repairs. High-tier "Premium" plans can offer response times as fast as 4 hours . Important Conditions and Exclusions
You will need a valid user account. If you are a first-time user: infortrend warranty check
Completing an is only step one. To actually benefit from the coverage, ensure the following:
Newer Infortrend GS Gen2 models expose a REST API. Use the /api/system/info endpoint to retrieve serial number and support status. Integrate this with your CMDB or IT asset management system (e.g., Snipe-IT, AssetSonar). : Extends standard coverage for an additional two
The primary hub for all support needs. You can register your product or track repair status via the Infortrend Support Portal Product Registration:
The reseller may have sold you old stock. Contact them immediately to provide a new unit or a valid warranty start date adjustment. Escalate to Infortrend if the reseller is uncooperative. Important Conditions and Exclusions You will need a
For enterprises relying on Infortrend's enterprise-class storage solutions, maintaining an active warranty is essential for business continuity. Infortrend generally provides a robust three-year limited hardware warranty
Once you complete an , you will see a specific coverage type. It is essential to understand what each tier includes.
You will be prompted to enter the serial number (S/N) of your Infortrend unit. The serial number can be found:
For large deployments where multiple Infortrend units are installed, logging into each device’s GUI to find the serial number is tedious. Instead, you can use the command-line interface (CLI) via SSH or the serial console.