In your printer's Address Book, change the "Server Name" or "Host Name" from a text name (e.g., \\WorkStation1 static IP address 192.168.1.50 If you do this, ensure the destination computer has a or a DHCP reservation so the address doesn't change later. Fault Code 018-747: Server Not Found in SMB - Xerox Support
In Xerox’s proprietary error code system, the prefix refers to network communication issues—specifically related to file transfer protocols (SMB, FTP, or HTTP). The suffix 747 indicates a "session establishment failure" or "connection timeout" when trying to deliver a scanned file to a destination. xerox scan error 018-747
is correctly configured (usually your router's IP or your company's DNS server). 3. Use an IP Address Instead of a Hostname If DNS continues to be an issue, bypass it entirely. In your printer's Address Book, change the "Server
Install Wireshark on the destination PC. Start a capture while attempting a scan from the Xerox. Filter for smb or tcp.port == 445 . Look for: is correctly configured (usually your router's IP or
Try these solutions in order, from easiest to most involved.