I can look for a specific download link once I have those details!

If the device shows up as "USB-Serial Controller," you likely need the Prolific PL2303 or FTDI VCP drivers. Step 3: Installation Process

Getting Started with Your Ezprox Contactless Reader: Driver & Setup Guide

This usually means the driver is installed, but the middleware (the software that talks to your badges) is missing or misconfigured.

This article provides everything you need—from finding legitimate sources to advanced debugging.

Plug the device in and run Windows Update. Windows often carries generic CCID drivers that work automatically with contactless readers.

Most use USB, but some legacy models use Serial (RS-232).