Competency Dictionary Spencer.pdfl __full__ -

Competencies are internal characteristics that cause or predict effective and/or superior performance.

| Type | Definition | Example | |------|-------------|---------| | | Needed to do the job at a minimally acceptable level | Basic technical knowledge, reliable attendance | | Differentiating competencies | Separate superior from average performers | Achievement orientation, impact & influence, interpersonal understanding | Competency Dictionary Spencer.pdfl

Identifying patterns or connections between situations; identifying key or underlying issues in complex situations. impact & influence

Understanding a situation by breaking it apart into smaller pieces or tracing the implications of a situation in a step-by-step way. Competency Dictionary Spencer.pdfl

Competencies are not just skills or knowledge — they include that drive behavior.