You likely bought a “Global Version” from a third-party reseller (e.g., AliExpress, TradingShenzhen) who flashed an unofficial hybrid ROM. The only way to fix this is to flash the authentic EX or EU ROM corresponding to your model.
Users who imported a Chinese Realme phone (e.g., Realme GT Neo 5) often want Google Services. Converting CN to Global requires an unlocked bootloader, and you may lose L1 Widevine DRM, breaking HD streaming on Netflix. realme rom global
When shopping, it is important to distinguish between a native "Global Version" and a "China ROM" device that has been manually flashed: Native Global Version Chinese Device (Flashed Global ROM) Locked (More secure) Often unlocked (Required for flashing) Banking Apps Works (Google Pay/Wallet) May fail "SafetyNet" or "Play Integrity" checks OTA Updates Automatic (Over-the-Air) May require manual updates or break with official OTAs Warranty Often includes international or local warranty Usually no official warranty outside China Why Users Choose Global ROMs You likely bought a “Global Version” from a
: The study found that devices from Realme, Xiaomi, and OnePlus frequently transmit significant amounts of personal data to home servers, even when using European/Global ROMs. Data Collected Converting CN to Global requires an unlocked bootloader,