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Two organizations can buy the exact same software, but get completely different results—because their people and procedures differ. The system is only as good as its human context.
This is the underlying framework—comprised of hardware, software, data, and networks—that collects, processes, stores, and distributes information to support decision-making and control in an organization. Essentials Of Business Processes And Information Systems
Here is the essential truth of modern management: Two organizations can buy the exact same software,
When everyone uses the same system, the "single version of the truth" exists. This prevents errors caused by duplicate spreadsheets or outdated information. and networks—that collects