C:\ProgramData\UNIS\RemoteManager\logs\connection.log
Ensure outbound access is allowed for:
If your business network uses an authenticating proxy, the UNIS Remote Manager client (especially older Android versions) may not support it.
If the above steps do not resolve the issue, you may need to perform advanced troubleshooting:
Use the Windows Command Prompt to ping the server's IP address . If you receive a "Request timed out," the issue is at the physical network or hardware level. 3. Open Communication Ports in Firewall
: Ensure the Server IP and UDB IP in the Environment Settings match the static IP of the server.
C:\ProgramData\UNIS\RemoteManager\logs\connection.log
Ensure outbound access is allowed for:
If your business network uses an authenticating proxy, the UNIS Remote Manager client (especially older Android versions) may not support it. unis remote manager server connection failed
If the above steps do not resolve the issue, you may need to perform advanced troubleshooting: C:\ProgramData\UNIS\RemoteManager\logs\connection
Use the Windows Command Prompt to ping the server's IP address . If you receive a "Request timed out," the issue is at the physical network or hardware level. 3. Open Communication Ports in Firewall unis remote manager server connection failed
: Ensure the Server IP and UDB IP in the Environment Settings match the static IP of the server.