Right-click your active connection, select > Internet Protocol Version 4 (TCP/IPv4) .

typically refers to a failure in accessing or validating the hardware lock (dongle) or the network license managed by the SmartPlant License Manager (SPLM)

The client machine must know exactly where to look for the license.

Update the hardware lock drivers (Sentinel/HASP) from the manufacturer's website. Hexagon Documentation Step 3: Network and Registry Configuration nethasp.ini If the error persists on a network, edit the nethasp.ini file in the [Product Folder]\Utilities

: The licensing client has not been properly set up to point to the correct server IP or hostname.

If you are on a 64-bit system, ensure the is correctly registered by running the CADWorx64Register.bat file located in the [Product Folder]\CADWorx\Support\ directory. Restart Services

: You are running an older version of CADWorx (such as 2016 or earlier) that relies on SPLM while the server has moved to newer licensing protocols.

The most frequent fix is ensuring your local machine is correctly mapped to the license server.

Firewalls or security software (antivirus) blocking the connection to the license server. User Account Control (UAC) Restrictions: