You have downloaded the form, filled it out, and submitted it to Safaricom. Two weeks later, you get a "Rejected" email. Why?
| Section | What it covers | |---------|----------------| | | Aggregator (as PSP) and Merchant (your business name). | | Services | MPESA collection, settlement to your bank, reporting. | | Fees | Transaction fee (e.g., 1.5% - 3% per payment), monthly maintenance fee, early termination fee. | | Settlement | How often funds are sent to your account (e.g., T+1, T+3). | | Liability | Who bears loss for failed reversals, chargebacks, or fraud. | | Data Protection | Compliance with Kenya’s Data Protection Act (DPA). | | Duration & Termination | Notice period (e.g., 30 days), grounds for immediate suspension. | | Indemnity | Merchant’s responsibility for illegal use of the MPESA service. |
Before you finalize the download and sign, understand these three clauses: mpesa aggregated merchant agreement form download
The aggregated merchant agreement is a formal contract between (the "Cash Merchant") and a business (the "Aggregated Merchant"). It allows a central entity to manage transactions for various branches or sub-units without needing separate login credentials for every single one. Key components of the agreement include:
If you are a business owner or a finance manager looking to onboard multiple outlets under a single corporate umbrella, you have likely searched for the You have downloaded the form, filled it out,
: Agreements typically have an initial 12-month term with automatic annual renewals unless terminated.
You may need this form for:
: Explicitly names the Cash Merchant (agent) and the Aggregated Merchant (your business/till number).
If you are downloading the form remotely: | Section | What it covers | |---------|----------------|
M-PESA Aggregated Merchant Agreement is a formal contract between a "Cash Merchant" (an authorized agent) and an "Aggregated Merchant" (a sub-entity or outlet) to facilitate M-PESA services under the agent's umbrella. Download Links & Official Sources