: Opting for a future travel voucher typically provides a 150% value of the cash refund amount.

If you have searched for the specific code , you are likely trying to understand how to claim money back for a disrupted journey. This article provides a deep dive into the automatic indemnization system, explains what the -ia11- reference means, and offers a step-by-step guide to using the query menu effectively.

: Puedes hacerlo a partir de 24 horas después de la llegada del tren y hasta un máximo de 3 meses después del viaje.