Using the Volume keys, scroll down to . Press the Power button to select it.

Modern Android phones (including VIVO) feature . This is a security feature designed to prevent thieves from wiping a stolen phone and using it.

Use this method if you have forgotten your screen lock, pattern, or password, or if the phone is boot-looping (stuck on the VIVO logo) or touch screen is unresponsive.

By following this guide, your VIVO Y28 5G will be completely wiped and restored to its original factory state.

: Tap Erase all data again. You may be asked to enter your PIN or screen lock to verify the action.

: Confirm one final time. The phone will reboot and begin the cleaning process. Method 2: Hard Reset (When Locked or Frozen)

However, a factory reset is not a step to be taken lightly. It involves wiping all data from the device. This comprehensive guide will walk you through every aspect of the process—from the crucial preparation steps to the actual reset methods (both via settings and hardware keys), ensuring you can perform the task safely and effectively.