Please note: This feature is dependent on whether your Local Cable Operator has enabled remote management for your device. If you do not see this option, proceed to Method 3.

When you change the WiFi password via the app:

Before diving into passwords, it is important to understand the hardware. Excitel typically provides a dual-band router (often brands like TP-Link, Tenda, or Excitel’s own branded hardware) pre-configured by the local partner or LCO (Local Cable Operator).

Unlike many ISPs that use a generic default password printed on a sticker, Excitel typically:

If you cannot log in because the admin password was changed, you will need to perform a factory reset (see Part 5).