Right-click it → Update driver → Browse my computer for drivers .
Here is the — no third-party driver download sites needed. I2c Hid Device Driver Download - Windows 10 Hp
Expand the section and look for Intel Serial IO Driver or Chipset Installation Utility . This often contains the I2C controller needed for HID devices. Right-click it → Update driver → Browse my
Before diving into the fix, it is helpful to understand what this device actually does. if the touchpad works there
If you are still stuck after all these steps, your I2C HID Device may be physically failing. Try booting an Ubuntu Live USB; if the touchpad works there, the issue is software. If it fails there too, contact HP hardware support.