The "Correct" answer to the training, and the one every new employee learns quickly, is that
For additional support and resources, Dollar General employees can refer to the following: dollar general alcohol sales training answers
You must check the ID of every customer purchasing alcohol, regardless of their apparent age. The "Correct" answer to the training, and the
A regular customer you know is over 21 forgets their ID. What do you do? Customer: "I’m 45 years old
Customer: "I’m 45 years old! I come here every day!" You: "Sir, store policy requires a valid ID for every alcohol purchase if you look under 30. I cannot override the system. If you have your ID in the car, I would be happy to hold your items for five minutes."
If you are reviewing right before your test, memorize this cheat sheet:
Answer: Yes, you must verify the customer's age and ensure they are not intoxicated.