Corrupt user preferences can break I/O functions.
If running as an administrator does not work, check these common triggers:
If Code 1 persists, bypass the automated archive:
In programming and command-line environments, "Code 1" is a generic return status. Unlike "Code 0," which typically stands for "Success,"
If the scene uses two different textures with the same filename located in different directories (e.g., C:\wood.jpg D:\Project\wood.jpg
If you see this error, do close 3ds Max. Your scene is likely still open and intact in memory. Here is your emergency checklist:
3DS Max 2019 File archive failed (code 1) - Forums, Autodesk