Her predecessor, an 82-year-old veteran named Mr. Henderson, chuckled when she panicked. "Relax," he said, handing her a worn USB drive. "On that drive is a file called Publisher2019_Tutorial.pdf . It saved me five years ago. It’ll save you today."

She had photos from last year’s Faire—kids on a hayride, the pie-eating contest—but they were all different sizes. The PDF warned: Don’t just drag photos in. Instead, she right-clicked a , chose Change Picture , and selected her photo. Publisher automatically cropped and fit the image perfectly. For a fun banner, she used Insert > Pictures > Online Pictures and searched for “autumn leaves.” Publisher let her add royalty-free images directly from Bing, right inside the app.