Unlike mainstream iPhones or Samsung devices, VERTU’s backup ecosystem varies by model. For the VERTU Signature (typically running VERTU’s proprietary OS or a very old Android build):
: You will be prompted for a password. If you haven't changed it, try the default Vertu security code (often 12345 or 0000 ). How to Hard Reset VERTU Signature
If the touchscreen is unresponsive, the phone is frozen on a logo, or you cannot unlock the device because you forgot the password, you must perform a using the physical buttons. Unlike mainstream iPhones or Samsung devices
If unsure: Look for a touchscreen. No touchscreen → Classic. Touchscreen with Android icons → Touch or S. How to Hard Reset VERTU Signature
Release all buttons. Use Volume keys to select or “Factory Reset” .