You need the original .vp6 video files placed in the correct folder.

Some argue that you can skip the videos and just race. However, Need for Speed: Carbon is unique in the franchise. The cutscenes use (actors filmed against green screens) layered over 3D car renders. Watching Kenji betray you or the police scanner glitching out is half the atmosphere.

If you are searching for a download link, you need to ensure you are getting the right version of the fix. Not all "fixed" files are created equal. Here is what you should look for in the file description to ensure the problem is solved permanently:

Once downloaded, extract the .vp6 files into:

Many unofficial downloads categorize movie files as "optional" or remove them entirely to reduce the game's file size from several gigabytes to a few hundred megabytes. Script Conflicts: Modern patches, such as the NFS Carbon Widescreen Fix